# Help and support

Stuck, found a bug, or have an idea? We're happy to help.

## Contact us

Email **[support@logikflow.dev](mailto:support@logikflow.dev)**. Include the pull request link (`https://logikflow.dev/r/<owner>/<repo>/pull/<number>`) and what you expected to happen, and we'll usually reply within two working days.

- **Security issue:** email [security@logikflow.dev](mailto:security@logikflow.dev) instead. See [Security and disclosure](/legal/security).
- **Your data or account:** email [privacy@logikflow.dev](mailto:privacy@logikflow.dev), or export or delete your account yourself from the [dashboard](/app).
- **Legal questions:** [legal@logikflow.dev](mailto:legal@logikflow.dev).

## Quick fixes

| Problem | What to do |
|---|---|
| "Sign in to review" on a private repository | Install the GitHub App on the account or organization that owns the repository, from the button on that page. |
| The order is missing new files | Commits were pushed after it was saved. New files appear under **Not in the saved order**; choose **Arrange files** to place them. |
| The agent says GitHub access has expired | Reconnect the MCP server: in Claude Code, `/mcp`, then **Authenticate**. |
| The agent can't save the order | Only people with write access to the repository can save. See [agent troubleshooting](/docs/agents#troubleshooting). |
| The browser extension shows "Sign in to see the order" | Sign in to LogiKFlow in the same browser, then reload the GitHub page. |
| A very large file shows no diff | GitHub doesn't send diffs for very large or binary files. Use the GitHub link on that file. |

## Learn more

- [Quickstart](/docs/quickstart): sign in and arrange your first pull request.
- [Reviewing a pull request](/docs/reviewing) and [Arranging a pull request](/docs/arranging).
- [Arrange with AI agents](/docs/agents): connecting Claude Code, Cursor, VS Code and other MCP clients.
- [FAQ](/docs/faq).